Returns & Exchanges
At Headboards World, we want you to love your bedroom transformation, which is why we offer a 30-day return window for items in their original, unassembled condition. If your new headboard isn't the perfect fit for your decor, our streamlined return process ensures a hassle-free exchange or refund.
Initiate Your Request
Contact our customer support team via email or our online portal within 30 days of delivery to request a Return Merchandise Authorization (RMA) number.
Prepare for Shipping
Carefully repackage your headboard in its original protective packaging to prevent damage during transit, ensuring all hardware and instructions are included.
Schedule Collection
Once your return is approved, we will coordinate a specialized furniture courier to collect the item from your doorstep at a time that suits your schedule.
Inspection and Refund
After our warehouse team inspects the returned item, we will process your full refund or dispatch your chosen exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing